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Terms and Conditions

The term 'Hydrotech' refers to the owner of the website - Hydrotech, with it's registered office at "No. 15, 2nd Street,Chowdry Nagar, Valasaravakkam, Chennai , Tamil Nadu, 600087, India" . The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “We” or “Us” or “Our”) provides the information contained on http://www.hydrotech3dchennai.com - the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website Terms of Use, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

If you continue to browse and use this website you are agreeing to comply with and be governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the relevant policies (like, Privacy Policy available at https://www.hydrotech3dchennai.com/privacy-policy) as amended from time to time.

If You use the Website, You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of use, we shall have the right to indefinitely suspend or terminate or block Your access to the Website and refuse to provide You with access to the Website.

The content of the pages of this website is for Your general information and use only. It is subject to change without notice.

Neither We nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to Us. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of use.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for Your convenience to provide further information. They do not signify that We endorse those website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Our prior written consent.

You shall not use any "robot", "spider", "deep-link", "page-scrape" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any information through any means not purposely made available through the Website.

You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your purchase, solicitation of offers to purchase, and sale of products. You shall not engage in any transaction in an item, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.

You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Hydrotech and/or others.

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Warranty policy

Hydrotech 3D Chennai, a trusted distributor of 3D printers, spares and consumables. We understand that sometimes issues may arise with the products purchased. We ensure that our dedicated team is here to facilitate the replacement of parts and ensure your satisfaction. All warranties are provided in accordance with the guidelines set by the manufacturers. The final decision regarding warranty coverage and replacement of parts lies with the manufacturers. If you encounter any issues with a defective, damaged, or non-operable product, Hydrotech 3D Chennai will facilitate the replacement of parts under the manufacturer's warranty.  Please note that once the products are delivered, they cannot be returned.

 

Warranty Coverage Limitations

The warranty does not apply to the following:

  • Products without solid proof of purchase.

  • Damage caused by human factors, including but not limited to misuse, misinstallation, abuse, abnormal voltage, water, fire, transport accident, and other external causes.

  • Damage caused by unauthorized alteration, modifications, operations that did not follow instructional recommendations.

  • Products purchased from an unauthorized seller and damage caused by non-authorized service providers.

  • No Warranty for resin, FEP/PFA(nfep)/ACF flim, nozzle, Vat screws, pei sheet, ptfe tube and tools

 

Warranty Period of Devices and Accessories

Phrozen

1 year warranty for main parts of 3D printer, wash & curing station

3 Months warranty for LCD Screen

Elegoo

1 year warranty for main parts of 3D printer, wash & curing station

6 Months warranty for LCD screen, nozzle kit and dual gear direct extruder kit

Anycubic

1 year warranty for main parts of 3D printer, wash & curing station

3 Months warranty for LCD Screen

Bambulabs

1 year warranty for main parts of 3D printer

3 Months warranty for extruder, Ams first stage feeder, AMS rotary spool holder SD card (Excluding extruder gear assembly, AMS feeding funnel, AMS spool claw)

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